---
layout: '@/layouts/DocsLayout.astro'
source: pirform
description: Learn about how to send large files when working with Shine Forms Support.
---


You can send large files or folders by using a file sharing service such as Dropbox, OneDrive, Google Drive, Box or similar to upload the file and share a link with us.  This lets you share files or folders that are too large to send by email.

:::tip{title="Use OneDrive if you have a Microsoft account"}
The instructions to share a file using OneDrive are available on Microsoft's website [here](https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07)
:::


The following instructions are for Dropbox, but feel free to use another service if you wish.

# What is Dropbox?

Dropbox is a service that allows you to backup and share files. You can use Dropbox to [automatically backup your certificates online](https://www.shineforms.co.uk/docs/backup)! They give a certain amount of storage for free and are very useful for taking backups and sharing files that are too large to be emailed.

# Setting up a Dropbox account

Firstly, if you don't already have a Dropbox account then you can sign up for a free from the next link:

[Set up Dropbox](https://db.tt/8h28DQ4b)

# Install the Dropbox software

You can then download and install the Dropbox software from their website here:

[https://www.dropbox.com/install](https://www.dropbox.com/install)

# Let Dropbox upload the file

Copy the file you want to share into your Dropbox folder. Dropbox will then start uploading the file to your Dropbox account.

# Share a Dropbox link

Create a link to the file as follows:

:::warning{title="Don't share with our email address"}
DO NOT SHARE FILES USING OUR EMAIL ADDRESS. These cannot be accessed by our help desk system.
:::


* Find the file in your Dropbox folder.
* Right-click over the file and select "Copy Dropbox link".  
* The link will be copied to your clipboard. 
* Paste the link into an email to be sent back to Shine Forms Support.
* Check that the link looks something like this: [https://www.dropbox.com/sh/d65hdx9sf4zejhm/AAD91I3ByfK8hBczoRa?dl=0](https://www.dropbox.com/sh/d65hdx9sf4zejhm/AAD91I3ByfK8hBczoRa?dl=0)
* Send the email back to Shine Forms Support.

![Dropbox share link example](https://www.shineforms.co.uk/docs/_img/dropbox-share-link.png)

We can then access the file using the link you send in the email.