---
layout: '@/layouts/DocsLayout.astro'
source: pirform
description: Learn how to prevent your browser from blocking a download.
---


If your browser blocks a download, you can tell it that you want the file as follows.  The instructions below are for the standard browser that comes with Windows, Microsoft Edge.  Other browsers will be similar.

### Microsoft Edge

The download shows a message saying that it has been blocked:

![Download block message in Microsoft Edge](https://www.shineforms.co.uk/docs/_img/browser-download-edge-2.png)

Click on the menu (the three dots) and then click on **Keep**:

![Microsoft Edge menu with the 'Keep' option](https://www.shineforms.co.uk/docs/_img/browser-download-edge-3.png)

Then click on **Show more** and then **Keep anyway**:

![Microsoft Edge 'Show more' and 'Keep anyway' options](https://www.shineforms.co.uk/docs/_img/browser-download-edge-4.png)

### Firefox

Firefox does not show a message to block the download.  Instead, it passes you to Windows SmartScreen and you willl get a message with you run the file (see the next section):

![Windows SmartScreen activation message after a Firefox download](https://www.shineforms.co.uk/docs/_img/browser-download-firefox.png)

### Windows SmartScreen

Windows SmartScreen appears if your browser hasn't asked you about the file. 

Click on **More info**:

![Windows SmartScreen 'More info' option](https://www.shineforms.co.uk/docs/_img/browser-download-smartscreen-1.png)

Then click on **Run anyway**:

![Windows SmartScreen 'Run anyway' option](https://www.shineforms.co.uk/docs/_img/browser-download-smartscreen-2.png)